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Legal

Terms and Conditions

Effective and last updated: August 19, 2026

1. About us

www.skillbookacademy.com is owned and operated by Skillbook Inc., trading as Skillbook Academy ("Skillbook Academy", "we", "us", "our"). By using this website, submitting an enquiry, or purchasing a course, you agree to these Terms of Use. If you do not agree, please do not use the site.

2. Eligibility

You must be at least 18 years of age to purchase a course or create an account. If you are registering on behalf of an organisation, you confirm that you are authorised to accept these Terms for that organisation.

3. Courses and enrolment

Course outlines, schedules, durations, and instructor assignments are provided for information and may change. Your place in a class is confirmed only once full payment has been received and we have issued a written confirmation. We reserve the right to decline or cancel an enrolment.

4. Pricing and payment

All prices are shown in the currency displayed at checkout and are exclusive of applicable taxes unless stated otherwise. Payments are processed by third party payment providers. We do not receive or store your full card details. Course fees may include certification body or examination fees where stated.

5. Cancellations, transfers, and refunds

Cancellations, transfers, and refunds are governed by our Refund Policy. Certification, examination, and third party licence fees are non-refundable once issued to you. If Skillbook Academy cancels or reschedules a class, you may transfer to another date or request a full refund.

6. Course materials and intellectual property

All content on this website and within our courses, including materials, slides, workbooks, and recordings, is owned by Skillbook Inc. or its licensors. Materials are provided for your personal learning only. You may not copy, record, republish, resell, or distribute them without our prior written permission. Third party marks, including SAFe, Scrum, and PMI credentials, remain the property of their respective owners and are used under the applicable partner arrangements.

7. Certification and outcomes

Certifications and credentials are awarded by the relevant certification body, not by Skillbook Academy. Attendance at a course does not guarantee that you will pass an examination or be granted a credential. Examination policies, retake rules, and membership terms are set by the issuing body.

8. Acceptable use

You agree not to misuse the website or our services, including attempting unauthorized access, introducing harmful code, scraping content, or disrupting a class or other participants. We may suspend access where these Terms are breached.

9. Third party links

Our website may link to third party websites and platforms. We are not responsible for their content, availability, or practices.

10. Disclaimers and limitation of liability

The website and our services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, our total liability for any claim relating to a course or to this website is limited to the amount you paid for that course. We are not liable for indirect, incidental, or consequential losses, including loss of profit, revenue, or business opportunity.

11. Changes to these Terms

We may update these Terms from time to time. The version published on this page at the time of your purchase or use applies to you. Continued use of the website after an update constitutes acceptance.

12. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply in that province. Any dispute is subject to the exclusive jurisdiction of the courts of Ontario, Canada.

13. Contact

Skillbook Inc. (Skillbook Academy)
18 King St E, Suite 1400, Toronto, ON M5C 1C4, Canada
Email: learn@skillbook.com